General information

Senior Functional Consultant | Commerce
Ref #
Date Published
Tuesday, May 31, 2022
United States
Job Category
Advertised Location
Chicago, Chicago Downtown, Indianapolis, Kansas City, New York, Dallas
Working time
Full Time

Description & Requirements

FORVIS is seeking professionals who can apply their functional and technical skills to configure and implement Microsoft’s Dynamic 365 F&O ERP software for clients in the commerce management processes, including eCommerce, order to cash, customer service, call center, and sales. Consultants should address business needs, the configuration of the software, testing of results, and transition activities to client operations. We are seeking individuals that can lead the design and implementation of the Commerce Management functions for an ERP implementation and provide support for issues as they occur.  

How you will contribute: 

  • Performing the necessary analysis and consultation to identify business issues and opportunities, solution requirements, and related benefits 
  • Leading definition of the Commerce Management solution using D365. 
  • Working as part of a project team to deliver business solutions from project kick-off through project go-live 
  • Measuring delivery of our solution against requirements, through ownership of deliverables and thorough review with clients 
  • Aiding in preparing and analyzing project plans and requirements documentation 
  • Building rapport with clients through effective communication, working sessions, and status meetings 
  • Completing assigned tasks according to project schedule and communicating status to Project Manager 
  • Performing configuration, testing, and implementation of Dynamics 365 
  • Learning FORVIS implementation methodology and related deliverables 
  • Training end-users on the solution 


We are looking for people with Forward Vision and: 

  • ERP implementation experience with the modules focusing on Commerce Management functions (eCommerce, order to cash, customer service, call center, and sales) in Microsoft Dynamics 365 F&O 
  • Demonstrate a commitment to continuous learning 
  • Strong analytical skills 
  • Must practice the highest level of confidentiality of clients’ intellectual property 
  • Flexible and adaptive to additional assignments that arise during a project 
  • Proven track record demonstrating strong communication skills and ability to work in a team environment 
  • A clear understanding of the Microsoft D365 ERP and CRM solution landscape 
  • Working knowledge of Power BI and/or related business analytics tools 
  • Ability and willingness to travel around 35-40% 


Minimum Requirements: 

  • Bachelor’s degree in a related field 
  • 3 years of applicable experience 
  • Have or obtain appropriate MS Dynamics 365 Certifications in agreed upon timeframe 


Preferred Requirements: 

  • Proficiency with MS Word, Excel, and PowerPoint 
  • MS Access experience and SQL knowledge 
  • 5 years of applicable experience